Support


We offer our customers solution support with the highest level of standards and SLA parameters. Cogent has a professional team of consultants with extensive experience across various solution areas and product components. They are prepared to resolve your problems and to find the most appropriate solutions. Our objective is to promptly and quickly find the right answers to all customer problems.

Link to the customer support form: Support form

Telco

Telco business
Telco technology
Telco KPIs

Banking

Banking controlling
Banking business
Banking cost calculations and pricing

Utility

Planning and financial reporting
Consolidation of functional affiliates
Regulated prices calculations
Sales performance management

Public

Budgets
Utilization of resources